FAQs

We are available 24*7*365 via Live Chat, Email, Call and Whatspapp.

Once Server is delivered to customer. We offer 2 days money back guarantee.

No, we don't provide any demo server. All plans of servers are 100% genuine.

No, there are no any hidden charges. All charges are shown on plans which are fully genuine.

Once you sign up with all required information at Climax Hosting Data Centers portal. Your account will auto activated. If any technical issues comes than your account will take few minutes but not exceeded more than 1 business day.

We accept PayPal, RazorPay, Any Credit Cards, Direct Bank Transfer, Cheque, and DD. We don't accept any CASH.

Yes, you can upgrade your any plans at any time.

No, you don't have to pay any extra setup charges. Charges will be applicable only on configurations up gradations.

You will get your invoice at Client area. Before payment your invoice will be in unpaid mode. Once payment successfully received by Climax Hosting Data Centers. Your invoice will be auto change to paid mode. You will see all your pending, unpaid, paid & cancelled invoices to your client are panel. You may make the payment of any invoice from directly to your client are panel.

Domains are the building block of any online business. We offer all types of domains.

We offer new domain registration.Domain renewal and domain transfer.

Yes, you may move your domain to anywhere but after completing 1 year. You can't more you domain before 1 year registration.

You can transfer your domain at very low cost at Climax Hosting Data Centers. You will need a proper Secret code & transfer permission from your old domain services provider.

Our Web hosting services are open for everybody. Some basics knowledge should have so that mostly you may do from your end. But if you don't have knowledge No need to worry we are here to support you every time.

We deliver all type of hosting within 1-2 Hours. For Dedicated, VPS & Cloud servers it takes 5-6 hours to setup. We offer one special type of dedicated server with name of 256 IPs Dedicated servers. This server takes 48-72 hours for complete setup because these servers having 256 IPs which takes time.

No, we don't allow any suspicious or any type of adults contents on our server. If we found any suspicious contents than immediately Climax Hosting Data Centers will suspend the server without any prior notice. If any partner/Reseller use suspicious or pornography contents on server than immediately Climax Hosting Data Centers will close the partner/reseller account permanently without any notice.

Yes, you may order any limit of bandwidth at any time. You will be charged extra as per the bandwidth order.

Yes, you may order any number of emails. You will be charged extra as per the number of email accounts.

Yes, you may order any number of FTP accounts. You will be charged extra as per the number of FTP accounts.